Your Hospital Stay

GUIDELINES

In-hospital Patient Services

At the Diabate Neurosurgery Institute, our Patient Information section is designed to help you navigate your care with ease. Here you will find essential details including contact phone numbers, consultation locations, parking guidance, appointment hours, preparation instructions, accepted medical aids, and much more.

What to Bring

If you are staying in the hospital overnight, we encourage you to bring your own personal care items such as soap, shampoo, combs, mouthwash, toothbrush, shaving kits, sanitary pads/incontinence products and tissues. As well, most of these items are available for purchase in the Volunteer Services Gift Shop. Please speak to your nurse or the unit coordinator for more information. Consider the following items:

• National ID Card
• Your health pasport / Meditag ID / Health Insurance card
• Your current medications, including vitamins and other non-prescription drugs
• Your favorite pillow
• A good book, magazines or newspaper
• A pair of slippers
• A pen/pencil for writing

Valuables

Valuables such as cash, credit cards, jewelry and expensive clothing should be left at home. If you have valuables with you, please ask a family member or friend to take them home for you. If this is not possible, your nurse can arrange for cash, credit cards and jewelry to be stored in the Patient Accounts office on the ground floor. Valuables may be retrieved weekdays until 4:30 p.m. (excluding holidays). The hospital is not responsible for personal property brought onto the premises.

Be involved in your health care

Patients and health care providers are partners in health care. Here are five common sense tips to engage patients in their own health care:

• 1. Be involved in your health care. Speak up if you have questions or concerns about your care.
• 2. Tell a member of your health care team about your past illnesses and your current health condition.
• 3. Bring all of your medicines with you when you go to the hospital or to a medical appointment.
• 4. Tell a member of your health care team if you have ever had an allergic or bad reaction to any medicine or food.
• 5. Make sure you know what to do when you go home from the hospital or from your medical appointment.

Patient meals

At the Diabate Neurosurgery Institute, we do not provide inpatient meal services as we are an outpatient neurosurgical practice focused on consultations, diagnostics, and surgical procedures. Patients undergoing day procedures or consultations are advised to eat according to their pre-operative instructions provided by our team.

For patients scheduled for surgery or longer consultations, light refreshments such as water, tea, and coffee are available in our waiting area. We recommend that patients bring a light snack if needed, especially if they have specific dietary requirements or are attending extended appointments. Our staff will inform you of any fasting requirements well in advance of your procedure.

General practice consultation and procedure times:

• Monday to Friday: 08:00 – 17:00
• Emergency consultations: By prior arrangement or referral only
• After-hours emergencies: Please contact our emergency line as provided during your consultation

• Breakfast: 7:30 to 9 a.m.
• Lunch: 11:45 a.m. to 12:45 p.m.
• Dinner: 4:45 to 6 p.m.